Privacy Policy

Pipelineworks LLC ("Pipelineworks," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pipelineworksllc.org (the "Site") or engage our services, including the Ascension Group Seller Certainty System (the "Services"). Please read this Policy carefully. If you do not agree with the terms of this Policy, please do not access the Site or use our Services.

1. Information We Collect

We collect information you provide directly, information collected automatically when you use the Site, and information from third parties.

1.1 Information You Provide

• Contact information: Name, business email address, mobile phone number, and business or team name when you submit our contact or strategy call request form.
• Qualification information: Team size, current monthly marketing spend, and details about the pipeline problem you wish to solve.
• Engagement information: Information shared during strategy calls, onboarding, and ongoing partnership, including business goals, market data, and operational details.
• Billing information: When you become a Pipelineworks partner, we collect billing details necessary to process payments. Payment card details are collected and processed by our payment processor, Stripe, and are not stored on our servers.
• Correspondence: Records of email, text, phone, and video communications you have with us.

1.2 Information Collected Automatically

• Device and usage data: IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.
• Cookies and similar technologies: See Section 5 below.
• Analytics data: Aggregated and anonymized data regarding how visitors interact with the Site, collected through analytics providers such as Google Analytics and Meta Pixel.

1.3 Information from Third Parties

We may receive information about you from third parties such as advertising networks, lead-gen partners, public databases, and our own ISA outreach activities (where you have consented to be contacted or where we have a lawful basis to do so).

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and schedule strategy calls.
• To provide, operate, and maintain the Services, including building and operating the Ascension Group Seller Certainty System on your behalf.
• To process payments and manage billing through our payment processor.
• To send service-related communications, including onboarding materials, performance reports, and partnership updates.
• To send marketing communications, where permitted by law and where you have not opted out.
• To improve the Site and Services through analytics and usage analysis.
• To comply with our legal obligations, enforce our Terms & Conditions, and protect our legal rights.
• To detect, investigate, and prevent fraud, abuse, and security incidents.

3. How We Share Your Information

We do not sell your personal information. We share information only as described below:

• Service providers: Trusted third-party vendors who perform services on our behalf, including hosting, payment processing, customer relationship management, analytics, email delivery, scheduling, advertising platforms, and ISA outreach tooling. These providers are contractually required to use your information only for the services they provide to us.
• Affiliates and partners: Pipelineworks operates the Ascension Group Seller Certainty System under a brand-licensing arrangement with The Ascension Group. Information may be shared with The Ascension Group to the extent necessary to provide the Services to you.
• Legal compliance: When required by applicable law, regulation, court order, subpoena, or other legal process.
• Business transfers: In connection with a merger, acquisition, financing, or sale of all or part of our business, in which case your information may be transferred to the successor entity.
• With your consent: For any other purpose disclosed to you with your consent.

4. Payment Processing

All payments processed through Pipelineworks are handled by Stripe, Inc., our PCI-DSS compliant payment processor. Pipelineworks does not collect, store, or transmit your full payment card details on our own servers. When you provide payment information, that information is transmitted directly to Stripe over an encrypted connection. Stripe's use of your payment data is governed by their Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Site, remember your preferences, and serve relevant content and advertising.

Types of Cookies We Use

• Strictly necessary cookies: Required for the Site to function properly (such as session and security cookies).
• Analytics cookies: Help us understand how visitors use the Site, including Google Analytics.
• Advertising cookies: Used by third-party advertising platforms (such as Meta Pixel, Google Ads) to deliver relevant ads on other websites and measure ad performance.
• Functional cookies: Remember choices you make to provide a more personalized experience.

Most web browsers allow you to control cookies through your browser settings. Disabling certain cookies may limit your ability to use parts of the Site.

6. Third-Party Websites and Services

The Site may contain links to third-party websites and embedded content from third-party services. This Privacy Policy applies only to Pipelineworks and not to those third parties. We encourage you to review the privacy policies of any third party you interact with.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing our agreements. When information is no longer needed, we will securely delete or anonymize it.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL/TLS encryption for data transmitted to and from the Site, restricted access to personal data on a need-to-know basis, and engagement of vendors with industry-standard security practices. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the link at the bottom of any marketing email or by contacting us.
• Object or restrict processing: Object to or request restriction of certain processing activities.
• Data portability: Receive your information in a portable, machine-readable format.

To exercise any of these rights, please contact us at support@pipelineworksllc.org. We will respond to your request within the timeframe required by applicable law.

10. California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act provide you with specific rights regarding your personal information, including the rights described in Section 9. California residents also have the right to know the categories of personal information we have collected, sold, or shared in the preceding twelve months. Pipelineworks does not sell personal information as defined under the CCPA. To exercise your rights, contact us at support@pipelineworksllc.org. We will not discriminate against you for exercising any CCPA right.

11. European Residents (GDPR)

If you are a resident of the European Economic Area, the United Kingdom, or Switzerland, our processing of your personal data is governed by the General Data Protection Regulation. Our legal bases for processing include: (a) your consent, (b) performance of a contract, (c) compliance with a legal obligation, and (d) our legitimate interests, where those interests are not overridden by your rights. You have the rights described in Section 9, plus the right to lodge a complaint with a supervisory authority in your country of residence.

12. Children's Privacy

Our Services are intended for business professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

13. International Data Transfers

Pipelineworks is based in the United States. If you access the Site or use the Services from outside the United States, your information may be transferred to, stored, and processed in the United States and other jurisdictions. By using the Site or Services, you consent to such transfer.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, provide additional notice (such as by email or a Site notice). Your continued use of the Site or Services after changes are posted constitutes your acceptance of the revised Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pipelineworks LLC
Attn: Privacy Officer
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: support@pipelineworksllc.org
Phone: (615) 675-3922
Hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time